Blog - Jen Dalitz

Case study on board incompetence

25.06.2017 // 1 Comment

Another day, another scandal at CPA Australia. This time the Board – while arguably inquorate – has announced a $4.9m termination payment to our CEO. […]

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They don’t forget how you make them feel

22.06.2017 // Leave a Comment

Just before the Millennium ticked over I was working in a strategy role in the banking sector, responsible for measuring and monitoring sales activity across […]

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Change starts when people speak up

15.06.2017 // 2 Comments

Back in 2003, Dennis Gentilin was a graduate in the prestigious world of high finance. As a junior trader on NAB’s foreign exchange desk in […]

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You cannot change until you accept

05.06.2017 // 5 Comments

Change. I’ve spent the past 17 years working specifically in change. These days I teach it, coach people through it, and help businesses to implement […]

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The value of transparency is choice

01.06.2017 // 7 Comments

Transparency. Is it a good thing in business? Apparently so, if you read articles like this one and this one and this one. With that […]

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WHY do you do WHAT you do?

31.05.2017 // Leave a Comment

When is the last time you stopped and truly contemplated “why am I doing this?” Or indeed, “does this situation bring out the best in […]

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Accept your limitations. Then make choices that align with them.

22.05.2017 // Leave a Comment

How well do you understand your limitations? Two announcements caught my attention this week not so much for their content but for the message that […]

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If you want change then you must act

17.05.2017 // Leave a Comment

A few years ago when the now retired Lt Gen David Morrison ordered members of the Australian Army to “get out” if they couldn’t abide […]

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Anonymous threats against members? What’s next?

08.05.2017 // Leave a Comment

This threatening email from someone associated with CPA Australia just landed in my inbox. It was sent via a gmail account (cpainformal@gmail.com) and threatens those […]

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When it’s wrong you must speak up

05.05.2017 // Leave a Comment

As you know from my last post, I’m in the midst of my second peak work period for the year. Eight weeks full-on now ‘til […]

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Making real time a priority

24.04.2017 // 1 Comment

Greetings from Singapore where I’m writing this post, at the tail end of an adventure-of-a-lifetime with my 8-year-old son. It’s fair to say that adventuring […]

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4 dimensions to winning (or losing) in customer strategy

21.04.2017 // 2 Comments

In the book Uncommon Service, authors Frances Frei and Anne Morriss reveal their very simple and empirically proven approach for winning in business by putting […]

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